Dr. Heidi C Mist, M.D. at 1022 Jefferson Street in Red Bluff, California

Customer Reviews about Dr. Heidi C Mist, M.D.

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  Not sure what's going on but recently there are a lot of people being told yes, they take new patients, and then after 1-2 appointments being rejected without reason. When pushed her staff is very evasive and says they cannot give reasons. SO I'm left to make a guess that it's either I don't have private insurance, don't have a fat enough wallet or am not "compliant enough" as a patient. But I am NOT the only one. Her staff is well trained at avoiding all questions. When I went in for my first and 2nd appointments it felt more like a job interview. They are obviously fishing for something. It must be nice to pick and choose only the cream of the crop to make money off of. What ever happened to healing the sick. But I forget, medicine isn't about healing anymore, or even diagnosing. it's about making a profit. But there's something up in Red Bluff. Even when assigned a Dr. by my insurance company they all say they aren't taking new patients. I suggest if they are that well off that they don't need to actually see patients they take their elitism elsewhere. Northern California needs actual doctors, not insurance siphons.
  August 01, 2017

  by Isabel Crabtree
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  If I could go lower then 1 star I would. After several years of my whole family being treated by Heidi Mist my opinion of her and her office has changed from highly satisfied to greatly disappointed. I am not only disappointed in her as a doctor but as a human being as well. For several years everything seemed to be great. It seemed the staff was friendly and Heidi seemed Caring and attentive to our issues. Our issues started with the office. We started getting messaged about unpaid copays and I would have to bring in reciepts and bank statements to show that we in fact indeed did pay our copay when we arrived for our visit. This was irritating and an inconvenience. Their office is EXTREMELY disorganized. I also found Nygle Unprofessional and rude on many occasions! In May I went to refil my prescriptions and was told they were not being refilled. When I called the Dr office I was told that I had been discontinued as a patient back in October.. I replied I never received such a letter. She had been refilling my prescriptions since for 7 months! I had no Idea.. I went to the office and got a copy of the letter as asked if they would refill for 30 days as I never received the letter. I was told no. So there I was standing in her office.. UPSET... SCARED... FRANTIC at the thought of not being able to obtain my Diabetes medications! I had finally got my diabetes under control and the weekend after leaving her office with no medications my blood sugar numbers reached an unsettling 300. There I was being left with NO ACCESS to life saving medications! Off my meds cold turkety! I felt horrible and let down! During these 7 months of her refilling my prescriptions I had taken my kids to see her as well as my 100% Disabled Veteran husband and I was NEVER told or mentioned to that I had been discontinued as a patient. It took me 7 weeks to get a new patient appointment with the only other Dr in town that is taking patients. During that time My husband calling in that he needed a refill on prescription he takes for his war injury. He called the DAY BEFORE he was out. They said they needed to see him. Made the apt for 10 days later. He was out of pills for 10 days. They refilled his prescription and we left. Almost a week later we got a call saying because he didn't have that said prescription in his urine they would no longer be able to fill it for him anymore. Of course He would not 10 days after he ran out! I am writing this review so that hopefully nobody else finds them in a situation where they cant get their life saving medications. Not only has my health been put into danger apparently this is how this Dr and Office Treats their Veterans and Veteran Families. We have refereed multiple people to her office who have also received letters stating her office was not a good fit for them or would not take them as a patient. It seems that she only wants the cream of the crop insurance and if you do have good insurance and have real issues to deal with she doesn't want to work with you, I asked to meet with her about the discontinue .. Hoping to at least get my diabetes refill to sustain me and I was told by her office she would be out of town for several months. I could not believe I was being lied to. I know this not true because one of the people I referred had an apt a few days later! She and her office are UNPROFESSIONAL... They LIED to me and my family...
  June 07, 2017

  by Wendy Hartman
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  After keeping my mouth shut regarding HIPPA violations and unprofessional behavior from her front office, it's time Red Bluff demands better medical practices rather than going to Dr. Mist because she's the only physician in town accepting patients. Routine checkup around 6 months ago and all of a sudden receive a letter in the mail today being dropped as a patient. When I called the office to inquire about this sudden change, they were terribly rude and refused to give me a reason. The office staff here never follow through on anything and it always requires a handful of phone calls to have accuracy in medical care. Kenna the front receptionist belongs nowhere near a medical practice due to her lack of intelligence and terrible attitude. Nigel obviously hasn't developed past his RBHS days where he verbally abused female students. Oh, and they have some quite sketchy billing practices. Don't expect honesty from Dr. Mist's office.
  November 25, 2016

  by Shelby Chase

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About Dr. Heidi C Mist, M.D. in Red Bluff